[1]
Simranjeet Singh and Pawanjot Kaur 2025. ELECTRONIC CUSTOMER RELATIONSHIP MANAGEMENT (E-CRM) - OPPORTUNITIES AND CHALLENGES IN THE DIGITAL WORLD. mLAC Journal for Arts, Commerce and Sciences (m-JACS) ISSN: 2584-1920. 3, 2 (Jun. 2025), 9–14. DOI:https://doi.org/10.59415/mjacs.v3i2.225.